Terms of Service — Lux Lovely™
Overview
This website is operated by Lux Lovely™ (“Lux Lovely,” “we,” “us,” or “our”). By accessing our website and/or purchasing products from us, you agree to be bound by these Terms of Service (“Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content. If you do not agree to these Terms, you may not access the website or use any services.
We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.
Eligibility and Acceptable Use
You represent that you are at least the age of majority in your jurisdiction, or that you have given consent for any minor dependents to use this site under your supervision. You agree not to use the website or any products for any unlawful or unauthorized purpose and not to violate any applicable laws, including intellectual property laws. We reserve the right to refuse service to anyone for any reason at any time.
Products, Availability, and Fulfillment
Lux Lovely operates as a curated retail platform offering products that may be fulfilled in multiple ways, including by (i) third-party brand partners, (ii) third-party production providers (including print-on-demand services), and (iii) direct fulfillment by Lux Lovely.
As a result, product availability, fulfillment methods, packaging, and delivery timelines may vary depending on the specific item purchased. Items within a single order may be shipped separately and arrive at different times. We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice.
Product Information and Accuracy
We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing are accurate; however, we do not warrant that such information is error-free, complete, or current. Product appearance, including color, may vary depending on your device display and other factors. All product descriptions are subject to change at any time without notice.
Pricing, Billing, and Orders
All prices are listed in U.S. dollars unless otherwise indicated. We reserve the right to change pricing at any time without notice. We reserve the right to refuse, limit, or cancel any order in our sole discretion, including orders that appear to be placed by resellers or distributors or that present risk of fraud.
You agree to provide current, complete, and accurate purchase and account information for all transactions. In the event of a change to or cancellation of an order, we may attempt to notify you using the contact information provided at the time of purchase.
Shipping and Delivery
Shipping and delivery timeframes are estimates only and may vary based on product type, fulfillment partner, destination, and external factors. Lux Lovely is not responsible for delays caused by carriers, customs processing, weather, or other events outside our control, or by incorrect or incomplete shipping information provided by the customer.
Where products are fulfilled by third-party partners, Lux Lovely facilitates the transaction but is not the direct shipping provider.
Returns, Refunds, and Exchanges
Returns and refunds are governed by our Return Policy, which is incorporated into these Terms by reference. Because products may be fulfilled by different providers, return eligibility, procedures, and timelines may vary depending on the item. By purchasing from Lux Lovely, you acknowledge that return handling may involve coordination with third-party fulfillment partners.
Health, Wellness, and Supplement Disclaimer
Certain products offered by Lux Lovely, including supplements and ingestible goods, are intended to support general wellness and are not intended to diagnose, treat, cure, or prevent any disease. Statements regarding such products have not been evaluated by the U.S. Food and Drug Administration.
You acknowledge that you are responsible for reviewing product ingredients, warnings, and usage instructions prior to use. If you are pregnant, nursing, taking medication, have a medical condition, or have known sensitivities or allergies, you should consult a qualified healthcare professional before using any product.
To the fullest extent permitted by law, Lux Lovely disclaims any liability for adverse reactions, misuse, or failure to follow product instructions, including those arising from products fulfilled by third-party partners.
Third-Party Services and Content
Certain products, services, or content available via our website may include materials or fulfillment provided by third parties. We do not warrant and will not have any liability or responsibility for any third-party products, services, or materials, including those fulfilled by external partners. Your interactions with third-party providers are governed by their respective terms and policies.
Intellectual Property
All content on this site, including but not limited to text, graphics, logos, images, and design, is the property of Lux Lovely or its licensors and is protected by applicable intellectual property laws. You may not reproduce, duplicate, copy, sell, or exploit any portion of the service without express written permission.
Indemnification
You agree to indemnify, defend, and hold harmless Lux Lovely and its affiliates, officers, directors, agents, partners, suppliers, and service providers from and against any claim, demand, liability, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to your breach of these Terms, your misuse of the website or products, or your violation of any law or the rights of a third party.
Limitation of Liability
To the fullest extent permitted by applicable law, Lux Lovely shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or any products purchased through the site, including without limitation damages related to product use or misuse, adverse reactions, delays or failures in delivery, third-party fulfillment or service issues, or inaccuracies in product descriptions or content.
Your use of the website and purchase of products is at your sole risk.
Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.
Dispute Resolution; Venue; Arbitration
Any dispute arising out of or relating to these Terms or the use of the website shall be brought exclusively in the state or federal courts located within the State of New York, and you consent to the personal jurisdiction and venue of such courts.
Notwithstanding the foregoing, at our sole discretion and to the extent permitted by law, we may require that any dispute be resolved through final and binding arbitration administered in the State of New York, rather than in court, except where prohibited by law.
Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms, without affecting the validity and enforceability of any remaining provisions.
Entire Agreement
These Terms of Service, together with any policies or operating rules posted by us on this site, constitute the entire agreement and understanding between you and Lux Lovely and govern your use of the service, superseding any prior or contemporaneous agreements, communications, and proposals.
